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DVyapar frequently asked questions

Find concise answers about DVyapar retail, transport and wellness workflows. Each answer is based on a step-by-step guide and links to the full instructions.

Answers reflect the workflows documented in the linked DVyapar guides. Some features require enabling a module in Settings.

56 answers

Getting started

What details do I need to create a retail business profile?

Enter your business name, owner's name, phone number and email address. Add your GST number and shop links if applicable, keep the currency as INR, choose the Tax & GST setting that matches your business, then save the settings.

Read the full tutorial: Set up your retail business profile →

How do I know my business profile was saved?

After selecting Save Settings, look for the “Business settings updated” confirmation message.

Read the full tutorial: Set up your retail business profile →

What does the transport dashboard summarize?

The dashboard summarizes bookings, consignments in transit, deliveries, pending deliveries and POD, pending billing, customer outstanding balances, today's freight, recent consignments and POD records.

Read the full tutorial: Set up a transport or logistics business →

What should I do before using transport workflows?

Open Settings to create your business profile. Enter the required business information, configure the applicable Tax & GST settings, upload your business logo if available, then save the settings.

Read the full tutorial: Set up a transport or logistics business →

Which transport workflows are covered in the guide?

The guide covers business setup, vehicles and drivers, rates, customers or parties, consignments/LRs, delivery and POD, invoices, outstanding payments and expenses.

Read the full tutorial: Set up a transport or logistics business →

What details do I enter when setting up a spa business profile?

Open Settings and enter the business name, owner name, GST number if applicable, phone number and email. Set the currency to INR, choose the applicable Tax & GST setting, add business branding if available, and save the profile.

Read the full tutorial: Set up your spa business in DVyapar →

How can I confirm the spa business profile was saved?

Select Save Settings and check for the business settings updated confirmation shown in the profile setup tutorial.

Read the full tutorial: Set up your spa business in DVyapar →

Which spa workflows are covered in the setup guide?

The guide overview covers services and staff, appointments, customer records, packages and sessions, invoices, payments, and business performance.

Read the full tutorial: Set up your spa business in DVyapar →

Products & inventory

How do I add a subcategory in DVyapar?

Open Categories, select Add Taxonomy, choose Sub Category, select its parent category, enter the subcategory name and save it.

Read the full tutorial: Add product categories, subcategories and brands →

How do I add a brand to a product category?

Open Categories and choose Add Taxonomy. Select Brand, choose the relevant category when prompted, enter the brand name and save.

Read the full tutorial: Add product categories, subcategories and brands →

What price details are entered when adding a product?

Enter the purchase price excluding GST. Review the GST-inclusive purchase price and selling prices, then enter the sales markup percentage.

Read the full tutorial: Add products and product variations →

Can I enter stock quantity and expiry date for a product?

Yes. Enter the available stock quantity and an expiry date if it applies to the product.

Read the full tutorial: Add products and product variations →

What can I check on the Inventory page?

The Inventory page shows the number of products, low-stock and out-of-stock counts, and total inventory value. The stock list shows individual product quantities and status.

Read the full tutorial: Check stock and inventory value →

Which inventory settings can I configure in DVyapar Retail?

Under Settings → Inventory & Products, you can configure the minimum product reminder threshold, inventory alert emails, mobile barcode camera scanning, and Barcode Center. The linked guide explains what each setting controls.

Read the full tutorial: Configure inventory and product settings →

How do I turn on inventory alert emails?

In DVyapar Retail, open Settings → Inventory & Products, enable Inventory Alert Emails, and save the settings. Alerts depend on the stock reminder configuration and supported application workflow.

Read the full tutorial: Configure inventory and product settings →

Sales & billing

How do I add products to a POS bill?

Open POS Billing, search for a product or scan/type its barcode, then select it. Repeat to add more products to the bill.

Read the full tutorial: Create a bill with POS Billing →

Can I create a bill for a new customer?

Yes. In the billing panel, choose Walk-in, select an existing customer, or choose Add new and enter the new customer's details.

Read the full tutorial: Create a bill with POS Billing →

What payment details should I enter for a POS sale?

Enter the quantity, choose the payment method and payment status, and record the amount received. Review the bill totals before selecting Complete Sale.

Read the full tutorial: Create a bill with POS Billing →

How do I prepare an E-Way Bill draft from a DVyapar invoice?

Enable E-Way Bill Module in Settings → Modules and save. After completing a POS sale, choose Generate E-Way Bill, review the invoice, GST, goods, and transport details, then select Save Draft to save without completing generation.

Read the full tutorial: Enable the E-Way Bill module →

How do I create a customer quotation in DVyapar?

Enable Quotation in Settings → Modules and save. Open Quotations under Transactions, select New Quotation, choose a customer or Walk-in, enter the quote and expiry dates, add products and quantities, then save the quotation.

Read the full tutorial: Enable the Quotation module →

How do I approve a quotation after the customer accepts it?

Open the saved quotation and select Approve Quotation. DVyapar updates its approval status and prompts you to record payment to finalize it.

Read the full tutorial: Enable the Quotation module →

How do I save and complete a draft sale in DVyapar?

Enable Draft Sales in Settings → Modules and save. In POS Billing, select Save as Draft. To finish it later, open Sales History, filter Sale Status to Draft Invoices, open the draft with Edit / Complete, review it, and select Complete Sale.

Read the full tutorial: Save sales as drafts →

How do I choose the number of original and copy invoices to print?

Enable Invoice Print & Copy Management in Settings → Modules and save. After a sale is complete, select Print Invoice and enter the number of original invoices and copies in the print options.

Read the full tutorial: Configure invoice printing and copy settings →

Purchases & suppliers

How do I record a supplier purchase?

Open Purchases and select Add Purchase. Choose an existing supplier or add a supplier, then enter the purchased products, quantities, GST rate where applicable and unit costs. Select Submit Purchase to record it.

Read the full tutorial: Record a purchase →

Can I include transport or other costs in a purchase?

Yes. Enter transport or other costs in the purchase form when needed, then review the purchase summary before submitting.

Read the full tutorial: Record a purchase →

How do I add transport and other cost fields to a purchase?

Open Settings → Modules, enable Purchase Cost and Purchase Other Cost, and save. The purchase form then provides Transport Cost and Other Cost fields; you can set a label for Other Cost.

Read the full tutorial: Configure purchase transport and other costs →

Finance

Where can I review unpaid or partly paid invoices?

Open Pending Payments to review unpaid or partially paid invoices and their outstanding amounts. After receiving a payment, mark the invoice as Paid.

Read the full tutorial: Review expenses and pending payments →

What expense information is available?

You can record expenses such as shop rent, water and electricity. The Expenses page shows the month's total expenses, unpaid expenses and total expense records.

Read the full tutorial: Review expenses and pending payments →

Where can I review therapist commissions?

Open Payouts under Team Finance. You can review commission totals and use filters for therapist, service, date range and payout status. The Commission Ledger lists individual entries.

Read the full tutorial: Spa payouts, expenses & pending payments →

How do I record a therapist commission payout?

Select the therapist to view commission entries. After paying the commission, select the applicable records and click Mark Selected as Paid.

Read the full tutorial: Spa payouts, expenses & pending payments →

How do I record a payment against an outstanding customer invoice?

In Pending Payments, find the invoice, enter the amount received, choose the payment method, and click Mark Paid. The guide also describes sending email or WhatsApp reminders.

Read the full tutorial: Spa payouts, expenses & pending payments →

Consignments

What does the billing party mean when creating a consignment?

The billing party is the customer or party to whom the transport invoice should be issued. Select that party in the Billing Party field on the consignment form.

Read the full tutorial: Create a consignment and Lorry Receipt →

Do I need to enter the LR/CN number myself?

The LR/CN number is generated automatically by DVyapar when you create a new consignment.

Read the full tutorial: Create a consignment and Lorry Receipt →

Customers & parties

Where do I add consignors and consignees?

Open Customers/Parties and select Add Customer. Enter the business and contact details and create the customer record. The same section is used for consignors and consignees.

Read the full tutorial: Add consignors and consignees →

Who are the consignor and consignee?

The consignor is the person or business that sends the goods. The consignee is the person or business receiving them at the destination.

Read the full tutorial: Add consignors and consignees →

Transport setup

What details are needed to add a vehicle?

Enter the vehicle registration number, vehicle type, carrying capacity and unit of measurement, plus the owner's name and mobile number. Save the vehicle details.

Read the full tutorial: Add vehicles, drivers and freight rates →

What information can I save for a driver?

Enter the driver's name, mobile number, driving licence number and expiry date. Select the assigned vehicle registration number, then save the driver record.

Read the full tutorial: Add vehicles, drivers and freight rates →

Which freight rate types can I configure?

The rate setup supports Fixed Rate, Per Kilometre and Per Hour pricing types. Enter the route and amount when creating a rate.

Read the full tutorial: Add vehicles, drivers and freight rates →

Invoices & delivery

How do I create an invoice for a consignment?

Open Transport Invoices, select the consignment from the Consignments/LR list and choose Create Invoice. The invoice displays the consignment details, billing party and transport charges.

Read the full tutorial: Create an invoice and record Proof of Delivery →

How do I record Proof of Delivery (POD)?

Open Consignments/LR and choose Delivery/POD. When the goods arrive, enter the receiver's name and phone number, select the delivery date, add a comment such as “Delivered”, then select Record POD Received.

Read the full tutorial: Create an invoice and record Proof of Delivery →

Finance & reports

How do I record a received transport payment?

In Payments/Outstanding, open the pending payment, enter the amount received, select the payment method and click Mark Paid.

Read the full tutorial: Review payments, reports and expenses →

Which key figures appear in Transport Reports?

The Transport Reports dashboard includes Total LR, Total Freight, Total Billed and GST Collected for the selected reporting period.

Read the full tutorial: Review payments, reports and expenses →

Service catalogue & team

How do I add a spa service category?

Open Service Categories from the left sidebar, enter a service category name, and click Add Category. The saved category can then be selected when adding services.

Read the full tutorial: Add service categories, treatments and therapists →

What details are entered for a treatment?

Enter the treatment name, choose its category, and provide its price and duration in minutes. You can also add a description and configure session settings when needed.

Read the full tutorial: Add service categories, treatments and therapists →

How do I add a therapist or staff member?

On the Therapists page, enter the person's name, designation, phone number and email, choose a branch if applicable, and click Add Staff Member.

Read the full tutorial: Add service categories, treatments and therapists →

Appointments & sessions

How do I book a customer appointment?

Open Appointments, select or add the customer, choose a treatment and optionally a therapist, then select the appointment date, time and duration. Set the status and click Create Booking.

Read the full tutorial: Book appointments and track treatment sessions →

What is the difference between Scheduled and Confirmed appointments?

The tutorial describes Scheduled for an appointment that is planned but not yet confirmed, and Confirmed when the booking has been confirmed with the customer.

Read the full tutorial: Book appointments and track treatment sessions →

Where can I review booked treatment sessions?

Open Sessions to review scheduled visits, customer attendance and package usage. The page includes today's, completed, scheduled and available sessions, with search and filters.

Read the full tutorial: Book appointments and track treatment sessions →

Packages & sessions

Which treatments can be added to a package?

Only services configured as session-based and marked as package-eligible are available to select in the package form.

Read the full tutorial: Create and sell treatment packages →

Can I set an expiry period for a treatment package?

Yes. The package form has an optional Validity in Days field where you can specify how many days the customer can use the package.

Read the full tutorial: Create and sell treatment packages →

How do I mark a package session as completed?

Create an appointment for the package session. After the customer attends, click Mark Attended; the session is then reflected in the completed section of the Packages page.

Read the full tutorial: Create and sell treatment packages →

Billing & invoices

How do I create an invoice for a spa customer?

Open Billing, select the services, choose an existing customer or add a new one, then optionally select a therapist and enter applicable tax, discount, amount received, and commission. Select the payment mode and click Create Invoice.

Read the full tutorial: Bill customers and review spa invoices →

Where can I review created spa invoices?

Open Invoices to review invoice and customer details, appointment references, invoice amounts, payments received, outstanding balances and payment status. The tutorial also describes filtering and CSV export.

Read the full tutorial: Bill customers and review spa invoices →

Can I select a therapist while billing a customer?

Yes. The Billing guide lists Therapist as an optional selection when creating a customer invoice.

Read the full tutorial: Bill customers and review spa invoices →

Business settings

How do I enable Gatepasses and create a gatepass in DVyapar?

Open Settings → Modules, enable Gatepass Module, and save. Then open Gatepasses from the System section, select Generate Gatepass, enter the goods movement details, and select Create Gatepass.

Read the full tutorial: Enable the Gatepass module →

What details can I add to a DVyapar gatepass?

A gatepass can include a linked invoice or a manual reference, movement type (Inward or Outward), date, party name, vehicle number, reference type or ID, and notes. After creation, the gatepass can be printed, shared, or emailed.

Read the full tutorial: Enable the Gatepass module →